I’ve worked with Coleen across a range of roles over many years — as a consultant, resource developer, RTO leader, and trusted advisor. Coleen brings unmatched insight into the VET sector — not just compliance knowledge, but a deep understanding of how training and assessment should work in practice. She also understands the business realities of running an RTO and what it takes to balance quality, compliance and operational demands. She’s someone I trust implicitly and continue to recommend without hesitation.

It was great working with Raspberry Training and Consulting. I appreciate Coleen’s collaborative approach and her valuable contribution to the development of our resources lifting the quality of our accredited courses.

Velg Training has worked with Coleen for several years on a range of different levels. Coleen has been an extremely highly-rated presenter at our National VET Conference on a number of occasions and has developed and delivered exceptionally well-received sessions that form part of our national webinar program. Her ability to break down the complexity of requirements into real-world, practical application is second-to-none.  She has also developed a variety of  high-quality resources for our members, applying deep expertise, a practical approach and a genuine commitment to supporting the VET sector. Coleen is professional, collaborative and always a pleasure to work with.

We’ve worked with Coleen for years and trust her completely for resource development, contextualisation and compliance advice. She knows how to build tools that work for our trainers and our cohort — not just generic templates. Always easy to deal with and delivers on time.”

I’ve known Coleen for years and can honestly say she’s one of the best in the game when it comes to assessment and resource development along with current knowledge of the national standards and trends.

Over the past 20 plus years she’s done plenty of work for my RTOs in the past, especially in trades and blue-collar areas, and it’s always spot on — practical, compliant and useful for trainers. She can draw the knowledge and information from our teams to create the perfect assessment and resources required. 

If you need someone who knows what they’re doing, Coleen’s is your best choice.

Coleen has been a huge help to us. Her knowledge of training systems and compliance is second to none, and she tailored her services specifically for our operation. She quickly understood what we needed and delivered practical solutions that we were able to apply straightaway.

Easy to work with, professional, and always reliable; we wouldn’t hesitate to recommend Coleen to anyone needing training & compliance support.

The team at RHO Aviation.

Working with Coleen was a pleasure. She took the time to understand exactly what we wanted in our resource and the final product exceeded all of our expectations.

Her combination of high-level knowledge in resource development and compliance ensured that the resources meet the needs of training package, whilst delivering a user-friendly resources for both our learners and training team.

Coleen has developed a range of learning and assessment resources for us over the years, all tailored to our context and the way we deliver training. She’s also run professional development for our trainers at staff conferences, which has been really valuable. Coleen’s easy to work with, knows the VET sector inside out and always delivers quality work.”

It has been a genuine pleasure to have Coleen Rivas deliver several professional development sessions tailored specifically for St John. Each session was engaging, insightful, and highly relevant, offering our team practical strategies and current knowledge aligned with the evolving VET landscape.

Coleen brings exceptional depth of expertise and a strong understanding of vocational education and training. Her ability to communicate complex information in a clear, relatable way has had a lasting impact on our staff across the country. She also encouraged open dialogue, allowing time for thoughtful questions and discussion, which helped participants connect the content to real-world scenarios.

Coleen is an incredible asset to the VET sector. Her sessions have strengthened our understanding of compliance, enhanced our training delivery, and boosted the professional confidence of our team.

We truly value the opportunity to work with her and look forward to collaborating again in the future.