Keeping up with compliance requirements can be challenging — especially with the introduction of the 2025 Standards. At Raspberry Training, we provide clear, practical support to help RTOs strengthen their systems, prepare for audits, and build a culture of quality and self-assurance.
Whether you need help reviewing your systems, improving assessment practices, or updating policies and procedures, we offer flexible consultancy services tailored to your operations.
Internal Audits and Self-Assurance
We plan and conduct internal audits aligned to the 2025 Standards for RTOs. Audits are structured to assess both system-level compliance and implementation across training products.
Our audit support includes:
- Planning and scheduling internal audits
- Reviewing two qualifications and sample units
- Identifying risks, gaps, and improvement opportunities
- Providing a report with suggested actions
We can also support your team to develop compliance calendars and continuous improvement plans based on audit findings.
Readiness for SRTO2025 Review
A 3.5 Day internal audit to support self-assurance that your RTO is 2025 ready!
Click here for more details.
Assessment and Validation Support
We help RTOs strengthen the quality of their assessment practices and decisions. Services include:
- Pre-use assessment tool reviews
- Independent validation of assessment tools and judgements (TAE products)
- Facilitate and lead validation of assessment practices and judgements
- Reviewing RPL tools and processes
All services are aligned to the 2025 Standards and designed to improve confidence in assessment outcomes.
Click here to find out more about how we can help your RTO to ensure the quality of assessment practice.
Quality Systems and Operational Support
Strong compliance is built on good planning, clear documentation, and well-supported operations. We offer services that help RTOs strengthen these foundations, including:
- Development or review of Training and Assessment Strategies
- Drafting and reviewing key policies and procedures (e.g. assessment, student support, workforce planning)
- Support for industry engagement processes
- Staff onboarding and defining role clarity
- Helping teams understand compliance responsibilities
- Strategic planning for scope additions or changes
- Independent Review of Student Appeals
- Retainer-based ongoing support for routine compliance and advice
We’ll work with you to ensure your systems, people and practices are aligned — not just with the Standards, but with the way you want your RTO to operate.
Click here for more details about our quality systems and operational support services, including pricing.
Want to find out more?
Contact us to schedule an audit, request support, or discuss retainer options.
Coleen has been a huge help to us. Her knowledge of training systems and compliance is second to none, and she tailored her services specifically for our operation. She quickly understood what we needed and delivered practical solutions that we were able to apply straightaway.
Easy to work with, professional, and always reliable; we wouldn’t hesitate to recommend Coleen to anyone needing training & compliance support.
The team at RHO Aviation.
— Michael Tonetto, Rho Aviation
It has been a genuine pleasure to have Coleen Rivas deliver several professional development sessions tailored specifically for St John. Each session was engaging, insightful, and highly relevant, offering our team practical strategies and current knowledge aligned with the evolving VET landscape.
Coleen brings exceptional depth of expertise and a strong understanding of vocational education and training. Her ability to communicate complex information in a clear, relatable way has had a lasting impact on our staff across the country. She also encouraged open dialogue, allowing time for thoughtful questions and discussion, which helped participants connect the content to real-world scenarios.
Coleen is an incredible asset to the VET sector. Her sessions have strengthened our understanding of compliance, enhanced our training delivery, and boosted the professional confidence of our team.
We truly value the opportunity to work with her and look forward to collaborating again in the future.
— Jennifer Sorthi – National RTO Manager, St John Ambulance Australia
I’ve worked with Coleen across a range of roles over many years — as a consultant, resource developer, RTO leader, and trusted advisor. Coleen brings unmatched insight into the VET sector — not just compliance knowledge, but a deep understanding of how training and assessment should work in practice. She also understands the business realities of running an RTO and what it takes to balance quality, compliance and operational demands. She’s someone I trust implicitly and continue to recommend without hesitation.
— Nicholas Robert Alderdice, CEO, Learning Vault