A strong quality system underpins every successful RTO — but building and maintaining those systems takes time, planning, and the right kind of support. At Raspberry Training, we help RTOs strengthen their operational foundations while staying aligned with the 2025 Standards.
Whether you’re developing new systems or improving existing ones, we provide practical, customised support to help you plan, document, and implement the policies, procedures and processes that keep your RTO running smoothly and compliantly.
Services Include:
- Compliance Support or Coordination
- Development or review of Training and Assessment Strategies (TAS)
- Sourcing, contextualising and/or developing learning and/or assessment resources
- Pre-use review of resources
- Leading moderation and validation
- Drafting and updating of key policies and procedures (e.g. assessment, student support, workforce planning)
- Facilitating industry engagement processes
- Planning and documenting trainer and assessor onboarding and supervision arrangements
- Reviewing and coordinating staff and trainer/assessor currency and professional development (including updating matrix etc)
- Maintaining continuous improvement, marketing and risk activities and registers
- Maintaining RTO Compliance Calendar
- Providing professional development, mentoring and education to staff and trainers
- Managing scope additions or changes
- Activity reporting, quality indicator submissions, and providing advice and compliance status to support CEO Annual Declarations
- Conducting routine internal audits/reviews
- Audit support
- Operational Support
We tailor support to your RTO’s size, context and goals — from small community providers to large multi-site organisations. If you need practical, reliable help to build or refine your systems, we’re here to work alongside you.
Retainer and Project-Based Support
For many small and mid-sized RTOs, having access to a skilled and experienced consultant — without the cost of a full-time staff member — can be an ideal solution. Raspberry Training offers flexible retainer services that give you an extra set of expert hands, ready to support your operations, compliance, staff development, and resource needs.
Retainer Options:
- 7.5 hours/month – $800 + GST (invoiced monthly)
- 15 hours/month – $1,550 + GST (invoiced monthly)
- 22.5 hours/month – $2,300 + GST (invoiced monthly)
- 30 hours/month – $2,850 + GST (invoiced monthly)
Contract and Project-Based Work
All services can also be provided on a flexible basis:
- Hourly rate: $110 + GST
- Daily rate (7.5 hours): $800 + GST
- Rates for longer-term contracts/projects may be negotiated
We’ll work with you to scope and cost project-based engagements to suit your budget and priorities.
Interested in finding out more?
Call Coleen on 0439 597115 or email coleen@raspberrytraining.com.au
Coleen has been a huge help to us. Her knowledge of training systems and compliance is second to none, and she tailored her services specifically for our operation. She quickly understood what we needed and delivered practical solutions that we were able to apply straightaway.
Easy to work with, professional, and always reliable; we wouldn’t hesitate to recommend Coleen to anyone needing training & compliance support.
The team at RHO Aviation.
— Michael Tonetto, Rho Aviation
It has been a genuine pleasure to have Coleen Rivas deliver several professional development sessions tailored specifically for St John. Each session was engaging, insightful, and highly relevant, offering our team practical strategies and current knowledge aligned with the evolving VET landscape.
Coleen brings exceptional depth of expertise and a strong understanding of vocational education and training. Her ability to communicate complex information in a clear, relatable way has had a lasting impact on our staff across the country. She also encouraged open dialogue, allowing time for thoughtful questions and discussion, which helped participants connect the content to real-world scenarios.
Coleen is an incredible asset to the VET sector. Her sessions have strengthened our understanding of compliance, enhanced our training delivery, and boosted the professional confidence of our team.
We truly value the opportunity to work with her and look forward to collaborating again in the future.
— Jennifer Sorthi – National RTO Manager, St John Ambulance Australia